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Signing in

Use the Courier ID and phone number already registered with FLEE7. Enter the verification code sent to your registered phone. Company accounts use their existing portal username and password.

If you cannot receive a code, your registered number has changed or your account cannot be found, email us so we can check your account. Access depends on your existing account and permissions.

Connection problems

1. Check that Wi-Fi or mobile data is working and Airplane Mode is off.
2. If the app shows “Let’s reconnect”, restore your connection and tap Retry.
3. If a screen shows previously loaded information, check its date and refresh when connected.

If a submitted request has an uncertain result, check its history before sending it again. Contact us if you cannot confirm whether it was received.

Targets and salary statements

Home shows your monthly target and progress from available reports. Salary shows your statements. Earnings, status and activity may take time to update; check the reporting date before comparing figures.

If something looks wrong, tell us the relevant date, month and statement. Do not include bank details in screenshots.

Driver services

Use Services for available requests, advances, housing, sick leave, motorcycles, phone orders and Wolt deduction reports. Availability depends on your account.

Home includes shortcuts for a bike that will not move, a bike taken by police and oil changes. For immediate danger, contact local emergency services; the app is not an emergency response service.

Personal details and documents

Open Profile to review your details and document wallet. Use the document upload controls for passports, residence papers and driving licences. Please avoid sending identity or medical documents in a general support email.

Managers can review only the drivers and cities permitted by their account. If access seems incorrect, contact us with your Courier ID.

Privacy and account requests

To request access, correction, deletion of personal data or closure of your FLEE7 account, email info@flee7.com. Include your Courier ID if you have one. We need to verify your identity before changing or disclosing account information.

Removing the app from your iPhone does not close your account or delete company records. Some records may need to be retained for legal obligations or outstanding matters. See our retention policy.

Company contact